Property One Realty - Callala Bay real estate, Callala Beach real estate, Culburra Beach real estate, Holiday accommodation
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Holiday Rental Code Of Conduct

Holiday Rental Code of Conduct - Version: 1.0 (March 2012)

Holiday Rental - House Rules for Guests and Visitors

House Rules are provided at the Property to ensure that Guests and Visitors know and comply with the specific Rules governing their permission to enter and occupy the Property.

4.1 General Requirements

a) Guest and Visitors must comply with all House Rules, By-Laws and instructions from the Manager and security services during their stay; and

b) Guests must notify the Manager of any disputes or complaints from neighbours as soon as is practicable.

4.2 Noise and Residential amenity

a) Guests and Visitors must not create noise which is offensive to occupiers of neighbouring properties especially between 10pm - 8am and during arrival and departure at any time throughout the occupancy;

b) Offensive noise is prohibited and may result in termination of permission to occupy the Property, eviction, loss of rental paid and extra charges for security and other expenses which may be deducted from Security Deposit or Bond under the Terms and Conditions; and

c) Guests and Visitors must not engage in anti-social behaviour and must minimise their impact upon the residential amenity of neighbours and local community.

4.3 Visitors

a) Guests are responsible for ensuring the limits set on Visitor numbers is complied with at all times; and

b) Guests are responsible for ensuring that Visitors comply with these House Rules.

4.4 Gatherings or functions

a) The Property is not a "party house" and any such activities are strictly prohibited; and

b) Any gathering, celebration or entertainment permitted at a Property must not conflict with residential amenity and must comply with all the other requirements.

4.5 Parking

a) Guests and Visitors are to comply with parking regulations and other requirements set out below and show consideration to neighbours and other vehicles; and

b) Parking arrangements at the Property are as follows: parking is permitted only in the bays provided and limits on number of vehicles apply as per property description on for each individual property. Please refrain from parking on the grass

4.6 Garbage and recycling

a) Guests and Visitors are to dispose of garbage and recycling in accordance with the usual practice at the Property (as set out below) in the allocated bins, and excess rubbish must not be left in public or common areas; and

b) Garbage and recycling arrangements at the Property are as follows: Bins must be put out onto the kerbside upon vacating or on a Monday night whichever occurs sooner. Any bins not put out will incur a handling charge of $20. A rubbish removal fee will apply for excess rubbish left on premises according to the amount of rubbish and tip fee.

4.7 Security

Whenever you are absent from the Property, close all windows and doors to maintain security and prevent rain and water damage. Do not leave appliances running if property is unattended this includes air conditioning units, heaters and electric blankets if applicable. Do not run heating or cooling appliances with doors and windows open.

4.8 Swimming pool/spa (if applicable)

a) The swimming pool/spa must not be used between the hours of 10.00pm and 7.00am.

b) No glassware is permitted in the pool.

c) Diligent care should be taken on wet surfaces

c) All children must be supervised at all times.

4.9 Deck and balcony areas

a) All due care should be taken when utilising all balconies, railings and decking.

b) Do not stand on or hang over railings.

c) Stay away from edge.

d) Keep children supervised at all times.

4.10 Smoking

Smoking is not permitted indoors if smoking outdoors please pick up all butts and dispose of carefully, an extra cleaning fee may apply if butts are left behind

4.11 Pets

Pets are not permitted indoors unless specified on the signed terms and conditions booking form which is provided to guests at time of booking.

4.12 BBQ (if applicable to property)

BBQ is provided for the enjoyment of guests.

Please clean after each use.

There is a refill service available at Callala Bay Hardware

4.13 Damages and breakages

Damages and breakages must be reported to the Manager.

4.14 On departure arrangements

Arrangements for keys, security, dishwashing, rubbish, etc are:

a) Keys are to be returned to our office or Key security box located on the front wall of our business premises at 19/55 Emmett st, Callala Bay unless otherwise specified.

b) Please make sure doors and windows are all locked and all appliances are switched off.

c) All dishes/utensils are to be washed and returned to original cupboards,

d) All rubbish to be placed in large bins provided and placed on kerbside as per clause 4.6.

Extra charges will apply if these conditions are not adhered to.

4.15 Emergency Contact

In the event of an emergency relating to the Property, please telephone Property One Realty on 4446 6800 or 0421 374 423

4.16 Compliance

a) Breach of these House Rules is a breach of the Terms and Conditions of occupancy.

b) The Owner and Manager reserve the right to terminate permission to occupy and to evict from the Property, Guests or Visitors who refuse to follow these House Rules or who cause a nuisance.